Business Development Rep

Job Location: Upper Marlboro, MD

An Equal Opportunity/Affirmative Action Employer – AA/EOE/M/F/D/V

Position Overview

Responsible for achieving sales goals and executing sales plans within an assigned sales territory and/or account. Generates and secures new business-to-business sales revenue by prospecting and adding new commercial customers. Generates revenue and/or profit margin in their accounts and territories. Generally focuses on local market accounts and prospects. Pro-actively sells programs/services to existing customers, as well as “cold-calling” prospective commercial clients. Informs customers of company promotions, upgrades and up-sell opportunities.

Responsibilities

1. Primarily responsible for generating new business to business sales revenue by prospecting and adding new commercial customers.

2. Sells programs and services to existing customers by maintaining key customer relationships and developing and implementing strategies for expanding the company's customer base.

3. Conducts lead follow-up, retention calls and service calls through telemarketing and person-to-person contact.

4. Works collaboratively with Regional Commercial Sales Managers and/or General Managers to define and share best practices and deliver solutions to commercial customers.

5. Works with General Managers, Service Managers and Commercial Account Specialists to execute work, drive customer satisfaction and resolve customer issues in a timely manner.

6. Penetrate new accounts and achieve sales plan in all key areas: new accounts, up-sell and renewal of existing customers

Competencies

ServiceMaster Commitment

Customer Orientation/Positive Impact

Results Orientation/Sense of Urgency

Change Mastery

Relationship Building/Sensitivity

Problem Solving and Decision Making

Initiative

Education and Experience Requirements

Bachelor's degree (BS/BA) from a four-year college or university or related work expereince

Minimum three (3) years proven sales track record in commercial sales

Knowledge, Skills, and Abilities

Knowledge of the organization's products and/or services

Demonstrated consultative selling abilities

Ability to collaborate and influence internal and external shareholders

Ability to write reports, business correspondence and procedure manuals

Ability to execute prospecting strategies for discovering and closing new accounts

Excellent interpersonal communication skills with internal associates and external customers

Strong leadership skills

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
917246

Job ID: 83671-49118