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Training Specialist II - LaGrange, GA

Description: We encourage diverse candidates to apply to this positionAn Equal Opportunity/ Affirmative Action Employer – AA/EOE/M/F/D/VPosition OverviewFacilitates general and specific business unit training programs that focus on advanced conceptsand competencies. Provides feedback on training content and format. Conducts training need assessments to identify and analyze performance gaps.Responsibilities1. Facilitates general and sp...

Quality Specialist Auditor - Norcross, GA

Description: ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.Position OverviewMonitors and evaluates the quality of inbound and/or outbound telephone calls. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education process of individuals on the phone.Responsibilities• Monitors inbound & ou...